Returns & Exchanges
- Return Window: We accept returns within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when received.
- Exchanges: If you would like to exchange an item for a different size or color, please contact us within 14 days of receiving your order. The returned item must be in original condition, and the customer is responsible for the return shipping fees.
- Non-returnable Items: Certain items, such as custom or personalized products, are not eligible for returns or exchanges.
- Return Process: To initiate a return or exchange, please contact our customer service team at contact@intolovewithyou.com with your order number and the item(s) you wish to return/exchange.
. Refunds
- Refunds: Once your return is processed, you will receive a refund to the original payment method within 5-7 business days. Please note that shipping fees are non-refundable unless the item is defective or there was an error on our part.
- Defective Items: If you receive a defective or damaged item, please contact us within 7 days of receiving your order for a full refund or replacement.
. Payment Methods
We accept various payment methods including credit/debit cards, PayPal, and other payment options available at checkout. Payments are securely processed, and we do not store sensitive payment information.
Need help?
Contact us at contact@intolovewithyou.com for questions related to refunds and returns.
